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Dallas, Texas - BOE Full Time Posted: Wednesday, 23 May 2018
Applicants must be eligible to work in the specified location

IT Manager


Location: Downtown Dallas, TX
Position Type: Direct-Hire
Hourly/Salary: to BOE + 10% bonus + matching 401K + 3 weeks vacation
Travel: 10%, as needed


GTN Technical Staffing is currently seeking an IT Manager for a direct hire opportunity located in Downtown Dallas, TX. The IT Manager's essential duty is to manage the teams in charge of on-premise and cloud-based framework. The IT group includes Linux Engineering, Windows Engineering, Network Engineering, and Database Engineering. The IT Manager will oversee employees, schedules, help with organizing day to day workload, be an escalation point for complex issue determination, and guarantee all assignments are finished accurately and on time.

  • Manage all infrastructure teams. Work with engineering to create proactive maintenance plans, scheduling, implement necessary changes, and follow up.
  • Implement change management process. Assist with development of the change management process, run week to week change management meetings, and ensure all groups hold fast to the change management process.
  • Administer demand management process/engineering schedules. Work with groups to establish priority between support, maintenance, and project based work.
  • Assess the execution of the group through everyday tasks, effective proactive support, decreased unscheduled downtime, surpassing SLA's and SLO's, and capacity to take after the change management process.
  • Be an esclation point for complex IT issue determination
  • Work with the managers of the Desktop Support, Application Support, DevOps and other operational groups on improvement and dispersion of reports and measurements in regards to performance, support, and maintenance.
  • Ensure group adherence to organization and IT strategies and methodology
  • Manage/implement support procedures for incidents related to IT infrastructure


6+ years of experience in the following skill sets

  • At least 6 years of increasing responsible IT roles
  • At least 3 years of IT Management experience
  • Linux Administration (at least 3 years)
  • Experience managing operations across a full IT stack and in a hybrid cloud environment consolidating on-premises data centers and collocation facilities (IaaS/PaaS/SaaS)
  • Diverse set of technical skills related to the hardware/software/IT infrastructure. Ability to be hands-on supporting and troubleshooting escalated issues.
  • Technology experience in the following:
    • Microsoft Operating Systems (Desktop/Server)
    • Microsoft Exchange
    • Microsoft Active Directory
    • Linux
    • VMWare
    • SQL Server
    • noSQL databases
    • Backup and anti-virus software
  • Networking experience - Routing Protocols/Network Segmentation/Firewall Device Management

PREFERRED (but not required)

  • Financial services industry experience
  • Regulated industry experience
  • Implementing and designing Disaster Recovery/Business Continuity

Dallas, Texas, United States of America
GTN Technical Staffing
5/23/2018 8:03:10 AM

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