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Salesforce Product Owner/Transformation Lead (Contract)

Location: Birmingham Country: UK
 

Salesforce Lead to Order Process Transformation Lead required for a six-month initial contract, outside IR35 working on a hybrid basis (once a week) in Birmingham City Centre.

We're looking for a contractor to:

  • Manage the co-termination of customer contracts across four Commercial Units, supporting over 250+ Account Managers and a team of Business Analysts.
  • Work collaboratively across business teams to triage issues raised by the project and business teams, including solving issues with inaccuracies in contract data, and billing and order management issues.
  • Support the optimisation of the Salesforce process to co-term customer contracts, including streamlining handover points between business units.
  • Manage the rationalisation of existing products, from initial product design through to User acceptance testing and deployment in Salesforce.
  • Ensure all stage gates and governance items relating to product rationalisation testing are satisfied, and key stakeholders are kept informed of any issues.
  • Proactively manage the relationship with the Salesforce SI partner to ensure they efficiently and reliably deliver services and systems as per the contractual agreements.
  • Attend key forums and working groups for decision making, priority setting and risk/issue escalation.
  • Prepare and present the workstream progress reports and provide clear insights into the status across sub-workstreams, highlighting any at risk areas including the steps required to mitigate.
  • Continuously assess and improve sales processes to enhance efficiency and effectiveness. Implement best practices to streamline the Lead to Order process.

You'll need extensive Salesforce knowledge, including knowledge of Lead to Order process transformation combined with strong stakeholder and project management skills.

For immediate interview please apply online today.


Posted Date: 20 May 2024 Reference: JS-BBBH28110 Employment Business: Henderson Scott Contact: Sean Brown